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Sitecore Error: Unhandled exception: "Keyset does not exist"

Sitecore Error: Unhandled exception: "Keyset does not exist" 

A few days back, I changed the certificate on the Content Management server, after that, I was not able to login into the Content Management Server. It was throwing the below error:

Unhandled exception: "Keyset does not exist"
Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: Keyset does not exist
at Internal.NativeCrypto.CapiHelper.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.RSACryptoServiceProvider.get_SafeProvHandle()
at System.Security.Cryptography.RSACryptoServiceProvider.get_SafeKeyHandle()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 keySize, CspParameters parameters, Boolean useDefaultKeySize)
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters parameters)
at Internal.Cryptography.Pal.CertificatePal.<>c.<GetRSAPrivateKey>b__61_0(CspParameters csp)
at Internal.Cryptography.Pal.CertificatePal.GetPrivateKey[T](Func`2 createCsp, Func`2 createCng)
at Internal.Cryptography.Pal.CertificatePal.GetRSAPrivateKey()
at Internal.Cryptography.Pal.CertificateExtensionsCommon.GetPrivateKey[T](X509Certificate2 certificate, Predicate`1 matchesConstraints)
at Microsoft.IdentityModel.Tokens.X509SecurityKey.get_PrivateKey()
at Microsoft.IdentityModel.Tokens.X509SecurityKey.get_PrivateKeyStatus()
at Microsoft.IdentityModel.Tokens.AsymmetricSignatureProvider..ctor(SecurityKey key, String algorithm, Boolean willCreateSignatures)
at Microsoft.IdentityModel.Tokens.CryptoProviderFactory.CreateSignatureProvider(SecurityKey key, String algorithm, Boolean willCreateSignatures)
at Microsoft.IdentityModel.JsonWebTokens.JwtTokenUtilities.CreateEncodedSignature(String input, SigningCredentials signingCredentials)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.WriteToken(SecurityToken token)
at IdentityServer4.Services.DefaultTokenCreationService.CreateJwtAsync(JwtSecurityToken jwt)
at IdentityServer4.Services.DefaultTokenCreationService.CreateTokenAsync(Token token)
at IdentityServer4.Services.DefaultTokenService.CreateSecurityTokenAsync(Token token)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateImplicitFlowResponseAsync(ValidatedAuthorizeRequest request, String authorizationCode)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateHybridFlowResponseAsync(ValidatedAuthorizeRequest request)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateResponseAsync(ValidatedAuthorizeRequest request)
at IdentityServer4.Endpoints.AuthorizeEndpointBase.ProcessAuthorizeRequestAsync(NameValueCollection parameters, ClaimsPrincipal user, ConsentResponse consent)
at IdentityServer4.Endpoints.AuthorizeCallbackEndpoint.ProcessAsync(HttpContext context)
at IdentityServer4.Endpoints.AuthorizeCallbackEndpoint.ProcessAsync(HttpContext context)
at IdentityServer4.Hosting.IdentityServerMiddleware.Invoke(HttpContext context, IEndpointRouter router, IUserSession session, IEventService events)
2022-06-05T04:06:13.0854066-04:00 [ERR] (Sitecore Identity/HNCSCORE02) Connection id ""0HMI6P8T77DP6"", Request id ""0HMI6P8T77DP6:00000006"": An unhandled exception was thrown by the application.
Internal.Cryptography.CryptoThrowHelper+WindowsCryptographicException: Keyset does not exist
at Internal.NativeCrypto.CapiHelper.CreateProvHandle(CspParameters parameters, Boolean randomKeyContainer)
at System.Security.Cryptography.RSACryptoServiceProvider.get_SafeProvHandle()
at System.Security.Cryptography.RSACryptoServiceProvider.get_SafeKeyHandle()
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(Int32 keySize, CspParameters parameters, Boolean useDefaultKeySize)
at System.Security.Cryptography.RSACryptoServiceProvider..ctor(CspParameters parameters)
at Internal.Cryptography.Pal.CertificatePal.<>c.<GetRSAPrivateKey>b__61_0(CspParameters csp)
at Internal.Cryptography.Pal.CertificatePal.GetPrivateKey[T](Func`2 createCsp, Func`2 createCng)
at Internal.Cryptography.Pal.CertificatePal.GetRSAPrivateKey()
at Internal.Cryptography.Pal.CertificateExtensionsCommon.GetPrivateKey[T](X509Certificate2 certificate, Predicate`1 matchesConstraints)
at Microsoft.IdentityModel.Tokens.X509SecurityKey.get_PrivateKey()
at Microsoft.IdentityModel.Tokens.X509SecurityKey.get_PrivateKeyStatus()
at Microsoft.IdentityModel.Tokens.AsymmetricSignatureProvider..ctor(SecurityKey key, String algorithm, Boolean willCreateSignatures)
at Microsoft.IdentityModel.Tokens.CryptoProviderFactory.CreateSignatureProvider(SecurityKey key, String algorithm, Boolean willCreateSignatures)
at Microsoft.IdentityModel.JsonWebTokens.JwtTokenUtilities.CreateEncodedSignature(String input, SigningCredentials signingCredentials)
at System.IdentityModel.Tokens.Jwt.JwtSecurityTokenHandler.WriteToken(SecurityToken token)
at IdentityServer4.Services.DefaultTokenCreationService.CreateJwtAsync(JwtSecurityToken jwt)
at IdentityServer4.Services.DefaultTokenCreationService.CreateTokenAsync(Token token)
at IdentityServer4.Services.DefaultTokenService.CreateSecurityTokenAsync(Token token)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateImplicitFlowResponseAsync(ValidatedAuthorizeRequest request, String authorizationCode)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateHybridFlowResponseAsync(ValidatedAuthorizeRequest request)
at IdentityServer4.ResponseHandling.AuthorizeResponseGenerator.CreateResponseAsync(ValidatedAuthorizeRequest request)
at IdentityServer4.Endpoints.AuthorizeEndpointBase.ProcessAuthorizeRequestAsync(NameValueCollection parameters, ClaimsPrincipal user, ConsentResponse consent)
at IdentityServer4.Endpoints.AuthorizeCallbackEndpoint.ProcessAsync(HttpContext context)
at IdentityServer4.Endpoints.AuthorizeCallbackEndpoint.ProcessAsync(HttpContext context)
at IdentityServer4.Hosting.IdentityServerMiddleware.Invoke(HttpContext context, IEndpointRouter router, IUserSession session, IEventService events)
at IdentityServer4.Hosting.IdentityServerMiddleware.Invoke(HttpContext context, IEndpointRouter router, IUserSession session, IEventService events)
at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Cors.Infrastructure.CorsMiddleware.Invoke(HttpContext context)
at IdentityServer4.Hosting.BaseUrlMiddleware.Invoke(HttpContext context)
at Microsoft.AspNetCore.Server.IISIntegration.IISMiddleware.Invoke(HttpContext httpContext)
at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Http.HttpProtocol.ProcessRequests[TContext](IHttpApplication`1 application)


Solution:

After some investigation I found that my new certificate which I was using for the Identity server, does not have the permission of the Identity App Pool so I followed the below steps:
  • Enter "mmc" in the run command window.
  • Click on Add/Remove Snap-ins option inside the File menu.
  • Select Certificates and click on Add button, then select Computer account and click on Next->Finish->Ok
  • Go to the Personal-> Certificates.

  • Now right-click on the Identity server certificate, then click All Tasks-> Manage Private Keys.
  • Click on Add button and add IIS App Pool\Identity.XXX permission.
  • Click on Check Name, and give read access.





I hope it will work for you. Happy coding :)


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