User roles are being removed following Active Directory (AD) login in Sitecore 10.1.3 Our website operated initially on Sitecore 10.1.1. However, driven by the imperative of addressing particular hotfixes, we made the proactive choice to upgrade it to Sitecore 10.1.3. Following the upgrade, a significant issue arose: when users logged in through Active Directory (AD), their roles were removed within Sitecore. Consequently, this loss of roles led to a subsequent challenge where affected users were unable to log in again, as their roles were essential for access privileges. To solve this issue, we have raised a Sitecore support ticket and Sitecore suggested below solution: I reproduced and fixed the issue in my local environment in the following way: 1. Install Sitecore 10.1.1. 2. Configure custom Azure AD identity provider on CM. 3. Add a Sitecore role (e.g. “sitecore\Forms Editor”) to an Azure AD user in User Manager. 4. Install Sitecore 10.1.3 rev. 009359 PRE. 5. Login using an Azure