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Update xConnect Certificate in Sitecore Scaled Environment

Update xConnect Certificate in Sitecore Scaled Environment

Recently I have changed the xConnnect certificate for my client, so here are some steps and troubleshooting steps that I have followed for a scaled environment.

Install certificate

  • Double click on your xConnect xxx.xconnect_client.pfx certificate.
  • Select Local Machine and click on Next.

    Update xConnect Certificate in Sitecore Scaled Environment






    Update xConnect Certificate in Sitecore Scaled Environment

  • Enter your password and click on Next.

    Update xConnect Certificate in Sitecore Scaled Environment
  • Select “Place all certificates….” And click on browse and select Personal.


    Update xConnect Certificate in Sitecore Scaled Environment
  • Click on Finish.


    Update xConnect Certificate in Sitecore Scaled Environment


Allow AppPool access to the certificate

  • Go to the certificate and right-click.
  • Go to the All Tasks-> Manage Private Keys.
  • Click on Add and then type “IIS APPPOOL/[APPPool Name]”, click on Check Names, and then click on Ok. I have permitted reporting, reference data, marketing automation reporting, marketing automation, search, processing, collection, and content management.




    Update xConnect Certificate in Sitecore Scaled Environment

Update Thumbprint

Update the thumbprint of the xConnect certificate on the below locations:
  • Update thumbprint on Connection strings of Sitecore Content Management.
    <add name="sitecore.reporting.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT" />
    <add name="xconnect.collection.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT" />
    <add name="xconnect.search.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.marketingautomation.operations.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.marketingautomation.reporting.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.referencedata.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    view raw ConnectionString.config hosted with ❤ by GitHub
  • Update thumbprint on App_Config\AppSettings.config of Collection website:
    <add key="validateCertificateThumbprint" value=" YOURTHUMBPRINT" />
    view raw AppSetting Collection hosted with ❤ by GitHub
  • Update thumbprint on App_Config\AppSettings.config of marketing automation website:
    <add key="validateCertificateThumbprint" value=" YOURTHUMBPRINT" />
    view raw AppSetting Collection hosted with ❤ by GitHub
  • Update thumbprint on App_Config\ConnectionStrings.config of marketing automation website:
    <add name="xconnect.collection.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT" />
    view raw AppSetting MA hosted with ❤ by GitHub
  • Update thumbprint on \App_Data\jobs\continuous\AutomationEngine\App_Config.config of marketing automation website
    <add name="xconnect.collection.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT" />
    view raw AppSetting MA hosted with ❤ by GitHub
  • Update thumbprint on App_Config.config\AppSettings.config of processing engine website:
    <add key="validateCertificateThumbprint" value=" YOURTHUMBPRINT" />
    view raw AppSetting Collection hosted with ❤ by GitHub
  • Update thumbprint on App_Data\jobs\continuous\ProcessingEngine\App_Config\ConnectionStrings.config of processing engine website:
    <add name="xconnect.collection.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xconnect.configuration.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xconnect.search.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    view raw ConnectionString Processing Engibe hosted with ❤ by GitHub
  • Update thumbprint on App_Config\AppSettings.config of reference data, reporting, and in search  website:
    <add key="validateCertificateThumbprint" value=" YOURTHUMBPRINT" />
    view raw AppSetting Collection hosted with ❤ by GitHub
  • Update thumbprint on ConnectionStrings.config of Content delivery website.
    <add name="xconnect.collection.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xconnect.search.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.marketingautomation.operations.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.marketingautomation.reporting.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT " />
    <add name="xdb.referencedata.client.certificate" connectionString="StoreName=My;StoreLocation=LocalMachine;FindType=FindByThumbprint;FindValue= YOURTHUMBPRINT
    view raw ConnectionString.config hosted with ❤ by GitHub

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