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Update xConnect Certificate in Sitecore Scaled Environment

Update xConnect Certificate in Sitecore Scaled Environment

Recently I have changed the xConnnect certificate for my client, so here are some steps and troubleshooting steps that I have followed for a scaled environment.

Install certificate

  • Double click on your xConnect xxx.xconnect_client.pfx certificate.
  • Select Local Machine and click on Next.

    Update xConnect Certificate in Sitecore Scaled Environment






    Update xConnect Certificate in Sitecore Scaled Environment

  • Enter your password and click on Next.

    Update xConnect Certificate in Sitecore Scaled Environment
  • Select “Place all certificates….” And click on browse and select Personal.


    Update xConnect Certificate in Sitecore Scaled Environment
  • Click on Finish.


    Update xConnect Certificate in Sitecore Scaled Environment


Allow AppPool access to the certificate

  • Go to the certificate and right-click.
  • Go to the All Tasks-> Manage Private Keys.
  • Click on Add and then type “IIS APPPOOL/[APPPool Name]”, click on Check Names, and then click on Ok. I have permitted reporting, reference data, marketing automation reporting, marketing automation, search, processing, collection, and content management.




    Update xConnect Certificate in Sitecore Scaled Environment

Update Thumbprint

Update the thumbprint of the xConnect certificate on the below locations:
  • Update thumbprint on Connection strings of Sitecore Content Management.
  • Update thumbprint on App_Config\AppSettings.config of Collection website:
  • Update thumbprint on App_Config\AppSettings.config of marketing automation website:
  • Update thumbprint on App_Config\ConnectionStrings.config of marketing automation website:
  • Update thumbprint on \App_Data\jobs\continuous\AutomationEngine\App_Config.config of marketing automation website
  • Update thumbprint on App_Config.config\AppSettings.config of processing engine website:
  • Update thumbprint on App_Data\jobs\continuous\ProcessingEngine\App_Config\ConnectionStrings.config of processing engine website:
  • Update thumbprint on App_Config\AppSettings.config of reference data, reporting, and in search  website:
  • Update thumbprint on ConnectionStrings.config of Content delivery website.

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